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How to Choose a Dumpster Rental Company
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How to Choose the Best Dumpster Rental Company for Your Cleanup
A reputable dumpster rental service ensures your project cleanup stays on track. If you’re ordering a dumpster for the first time, it can be overwhelming trying to find an option that meets your needs.
We want to provide reliable dumpster rental service, so these are the standards we hold ourselves to. But regardless of who you end up working with, consider these questions to find the best dumpster rental company for your job.
Are Their Customer Service Team Members Experts?
A company’s representatives should reflect its values and service quality. Choose a dumpster rental company that prioritizes customer support. From the first call, pay attention to their professionalism, expertise and knowledge of the service or product.
Team members from a reliable dumpster rental company will:
- Walk you through the process of renting a dumpster.
- Answer any questions you have along the way.
- Customize service based on your project and debris needs.
- Determine the best size and drop-off location for your dumpster.
If they’re quoting you a price before learning about your project, you’re probably going to end up paying for more than you need. Once you place an order, make sure a representative is available throughout your entire rental period.
Do They Provide Affordable, Transparent Pricing?
While you want to keep costs low, keep an eye out for prices that might be too good to be true. Some dumpster rental companies use variable-rate pricing, meaning the starting cost is low, but you won’t see the final bill until after pickup.
On the other hand, flat-rate pricing includes all fees in one set price you’ll agree to from the start. But, make sure you only pay for what you need. Some companies with flat-rate prices will add in high weight limits that you won’t hit.
Flat-rate pricing should include:
- Delivery.
- Pickup.
- Weight limit.
- Rental period.
Do They Have Positive Customer Reviews? How Do They Handle the Negative Reviews?
An easy way to determine a company’s trustworthiness is finding out what other customers think. Customer reviews from reputable websites, such as Trustpilot, will help you determine the best dumpster rental company.
If there are bad reviews, check that the company takes time to respond and settle issues in a timely manner.
Trustworthy companies will:
- Acknowledge the customer’s concern.
- Resolve their mistake.
- Invite the reviewer to discuss the matter offline.
Consider your own expectations of the business and compare them to the reviews. The overall tone and service patterns will likely be a representation of your experience.
Do They Have a Variety of Dumpster Rental Sizes?
Projects aren’t one size fits all, so choose a dumpster rental company that can support your needs. Typical roll off dumpster sizes include 10, 12, 15, 20, 30 and 40 yard options. While large construction projects will require a 40 yard bin, 10 yard bins are a better fit for small home improvements.
Additionally, some containers are specifically designated for a debris type, such as yard waste, dirt or concrete. A reliable dumpster rental company will recommend the best bin size and type according to what you’re getting rid of.
Size | Estimated Capacity* |
|---|---|
| 10 Cubic Yards | 50-70 trash bags |
| 12 Cubic Yards | 60-85 trash bags |
| 15 Cubic Yards | 80-100 trash bags |
| 20 Cubic Yards | 110-130 trash bags |
| 30 Cubic Yards | 170-190 trash bags |
| 40 Cubic Yards | 230-250 trash bags |
*Estimated capacity is measured in 33-gallon trash bags.
Find the Right Dumpster for Your Project
Do They Have Flexible Rental Periods?
Both construction and DIY projects are unpredictable, so look for a dumpster rental service that can meet your demands.
Does the company allow you to rent multiple dumpsters at once? Will they swap out your full dumpster for a fresh one if you fill it too quickly? Is there an option to extend your rental period for long-term projects? On the other hand, look for early pickup options to get the mess out of your way ASAP if you finish quickly.
Junk removal companies with loading professionals are another option for throwing out large items. These companies expect you to have everything ready to go at once. Self-service dumpster rental companies allow you to clean up as you work with a bin on-site. Choose a company and service that best fits your cleanup needs.
Do They Provide Simple Terms and Conditions?
Companies shouldn't complicate the dumpster rental process with confusing terms and hidden fees. Before you place an order, ask the company if a service agreement is available. This will prevent any surprise bills at the end of the process. An honest company will tell you upfront about any situations that may result in extra fees.
Are They Upfront About Prohibited Items?
Local regulations and safety precautions prohibit you from throwing certain items into a dumpster rental. A reliable dumpster company takes the guesswork out of the process by telling you ahead of time what you can, and can't, put in a bin.
Depending on which container you rent, there may be different rules about what you can throw away. That’s why it’s important to choose a dumpster rental company that understands your project and debris.
Rely On Budget Dumpster
Determining how to choose a dumpster rental company can take time, but these factors will make it simpler. Looking for a company that checks all the boxes? Budget Dumpster is the right disposal solution.